Green Health Docs offers a 100% money-back guarantee for certification appointments if you are not approved for medical cannabis by the provider.
Once you are approved by a provider through Green Health Docs, you will no longer be eligible for a refund due to the full service being rendered.
If you were approved by a provider through Green Health Docs but the state organization for medical cannabis denies your application, or if you're ineligible to apply with the state as a medical patient, we will not be able to issue you a refund for your certification appointment.
Cancelations / Missed Appointments
You must cancel your appointment with Green Health Docs at least 24 hours in advance to receive a refund.
Missed or canceled appointments that were scheduled for the same day will not be eligible for a refund.
If you have any questions about our refund policy, you can contact us: